Send a guard from the app
Tap “Send Guard” in Pyronix HomeControl 2.0 and an SIA-approved security guard is dispatched.
For Pyronix alarms
Pyronix Guard Response
When your alarm goes off, send a professional security guard from the HomeControl 2.0 app. We install, connect and set up the Pyronix alarms it runs on, across London and the Home Counties.
- Installing since 2012
- 3,000+ installations
- 12-month guarantee on the installation
- All 32 London boroughs
2012Installing since
3,000+Installations completed
32London boroughs covered
12-monthGuarantee on the installation
In short
What is Pyronix Guard Response?
Pyronix Guard Response is a subscription service for Pyronix alarms. When your alarm goes off, you tap “Send Guard” in the HomeControl 2.0 app and the nearest SIA-approved security guard is dispatched to check your property, aiming to arrive within 30 minutes. It runs 24/7, includes two call-outs a year and needs no extra hardware. SatFocus installs, connects and sets up Pyronix alarms across London and the Home Counties.
| Question | Short answer |
|---|---|
| Extra hardware? | No, it works through HomeControl 2.0. |
| Who attends? | An SIA-approved security guard. |
| Call-outs? | Two a year per subscription. |
| Other alarm brands? | No, Pyronix alarms only. |
How it works
What happens when your alarm goes off
You get the alert first and you decide when a guard is needed. One tap in the app and a professional guard is on the way.
Pyronix Guard Response is a Pyronix service. SatFocus installs, connects, services and takes over the Pyronix alarms it runs on, and sets up your subscription.
What you get
Professional back-up when your alarm goes off
24/7, 365 days a year
Guard response is available day and night, every day of the year.
Aims to arrive within 30 minutes
If the guard is late, the call-out credit stays on your account.
Report in the app
Guard location, visit history, photos and timestamps are logged in HomeControl 2.0.
No extra hardware
Works with new and existing Pyronix alarms connected to the HomeControl 2.0 app.
Simple subscription
Monthly or yearly, with two guard call-outs included each year.
Is my alarm ready?
Getting your alarm ready for Guard Response
HomeControl 2.0Pyronix alarms
You need a Pyronix alarm on the HomeControl 2.0 app
Guard Response works through PyronixCloud and the HomeControl 2.0 app, so your Pyronix alarm has to be online and linked to it. If it isn’t, it is usually a quick upgrade rather than a new alarm.
- Already on HomeControl 2.0? We can add Guard Response to your account
- Older Pyronix Enforcer? We can connect it to PyronixCloud and the app
- Alarm fitted by someone else? We take over and service Pyronix systems
- Not sure what you have? Send us a photo of your keypad and we’ll tell you
Which is right?
App alerts, Guard Response or a monitored alarm?
Each option suits a different property and budget. We’ll help you choose at the survey.
| Option | Who gets the alert | Who attends | Ongoing cost |
|---|---|---|---|
| App alerts only | You, on your phone | You or your keyholder | None |
| Pyronix Guard Response | You, then a guard when you tap “Send Guard” | An SIA-approved security guard | Monthly or yearly subscription, 2 call-outs a year |
| Monitored alarm | A 24/7 monitoring centre | Your keyholders or a response service | Monitoring agreement |
Who it suits
Peace of mind when you can’t get there yourself
Homeowners who travel
Someone can check the house when you are abroad or on holiday.
Landlords
A professional response at empty or tenanted properties without driving over.
Shops & small offices
A guard to check the premises after hours, not a late-night trip for you.
Families
Back-up for a relative’s home, without being their keyholder at 3am.
How it works
From first call to finished
Free site survey
We visit, look at your alarm, how it connects and who should be alerted and listen to how you want it to work before anything is priced.
Fixed written quote
Every item by make and model, the labour and the payment terms. Usually with you within 24 hours.
Installation day
Dust sheets down, tidy cable routes, and everything tested in front of you before we leave.
Handover
Everything labelled, set up on your devices, shown to you, and a completion certificate for your records.
Trusted by local businesses
Some of our clients
Where we work
Pyronix alarm installation across London and the Home Counties
Based in Harrow, we work across all 32 London boroughs and into Hertfordshire, Buckinghamshire and Middlesex. Choose your area for local information.
Free, no obligation
Get Guard Response on your alarm
Tell us about your alarm and we’ll call you back the same working day to check it works with Pyronix Guard Response.
- ✓Call us020 8422 7918
- ✓Emailinfo@satfocussecurity.co.uk
- ✓HoursMon–Fri 8am–6pm · Sat 8am–5pm
FAQs
Pyronix Guard Response questions
What is Pyronix Guard Response?
Pyronix Guard Response is a subscription service for Pyronix alarms. When your alarm goes off, you tap “Send Guard” in the HomeControl 2.0 app and the nearest SIA-approved security guard is dispatched to check your property, 24/7, 365 days a year.
How quickly does the guard arrive?
Pyronix aims for the guard to arrive within 30 minutes. If the guard is late, the call-out credit stays on your account.
How many call-outs are included?
Each subscription includes two guard call-outs a year.
Do I need new equipment?
No extra hardware is needed. Your Pyronix alarm does need to be connected to PyronixCloud and the HomeControl 2.0 app. If it isn’t, we can connect or upgrade it.
How much does Pyronix Guard Response cost?
It is a monthly or yearly subscription set up through us. Ask us for current pricing.
What happens after the guard visits?
The visit is logged in the HomeControl 2.0 app with the guard’s location, visit history, photos and timestamps, so you can see what was checked.
Can I use Guard Response with a Texecom or Ajax alarm?
No. Pyronix Guard Response is for Pyronix alarms. Texecom offers its own service, Texecom Guardian, and we can advise on the options for other brands.
Want guard response on your alarm?
Free survey, fixed written price, no obligation.